Privacy Policy

Last updated: 3rd February , 2026

This Privacy Policy describes how Tonia Hair Uk (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or use our website https://www.toniahairlondon.co.uk/ , purchase our products or services, or otherwise interact with us.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our website, we may collect personal details such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Account login details (if applicable)

1.2 Non-Personal Information

We may automatically collect non-identifiable information including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling orders

  • Managing customer accounts

  • Communicating with you regarding orders, support, or inquiries

  • Improving our website, products, and services

  • Sending promotional emails or offers (only if you opt in)

  • Detecting and preventing fraud or unauthorized activities

  • Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Provide personalized content and advertisements

You can control or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Payment processors and shipping partners

  • Website hosting and analytics service providers

  • Legal or regulatory authorities if required by law

All third-party partners are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Your information may be stored or processed outside your country of residence. By using our website, you consent to the transfer of your data to jurisdictions with different data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Company Name: Tonia Hair Uk
Website: https://www.toniahairlondon.co.uk/
Email: toniahair@gmail.com
Phone: 07830899944