Terms of Services

Effective Date: 3rd February, 2026

Welcome to Tonia Hair Uk. These Terms of Service (“Terms”) govern your use of our website, services, and any bookings or purchases made through https://www.toniahairlondon.co.uk/.

By accessing our website, booking an appointment, or purchasing products or services from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

Business Name: Tonia Hair Uk
Website: https://www.toniahairlondon.co.uk/
Email: toniahair@gmail.com
Phone: 07830 899 944
Address: 58 Hare Street, SE18 6LZ

2. Use of Website

  • You agree to use our website for lawful purposes only.

  • You must not misuse, hack, disrupt, or attempt to gain unauthorized access to any part of the website.

  • We reserve the right to restrict or terminate access if these Terms are violated.

3. Services & Bookings

  • All services are subject to availability.

  • Prices, service descriptions, and durations may change at any time without prior notice.

  • We reserve the right to refuse service to anyone for valid reasons, including safety, hygiene, or inappropriate behavior.

4. Payments & Pricing

  • All prices are listed in GBP (£) unless stated otherwise.

  • Payment may be required in full or partially (deposit) at the time of booking.

  • Deposits are non-refundable, subject to our Refund, Cancellation & Service Policy.

  • We are not responsible for additional fees charged by payment providers or banks.

5. Cancellations & Rescheduling

  • Clients may cancel or reschedule free of charge if done more than 24 hours before the scheduled appointment.

  • Cancellations or changes made within 24 hours may result in loss of deposit or service charges.

  • Failure to attend an appointment without notice may be treated as a no-show and charged accordingly.

(For full details, please refer to our Refund, Cancellation & Service Policy.)

6. Refunds

  • Refunds for services are not guaranteed and are issued at our discretion.

  • Once a service has been completed, no refunds will be provided.

  • Any concerns must be raised within 48 hours of the service.

7. Products (If Applicable)

  • Due to hygiene reasons, hair products that have been opened, used, or altered are non-returnable.

  • We are not responsible for misuse, improper care, or results affected by third-party services.

8. Client Responsibility

  • Clients are responsible for providing accurate information regarding hair condition, allergies, medical conditions, or sensitivities.

  • Tonia Hair Uk is not liable for results affected by undisclosed conditions or incorrect information.

9. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Tonia Hair Uk.

  • You may not copy, reproduce, or distribute our content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Tonia Hair Uk shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid for the service in question.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, services, or policies.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of our services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Tonia Hair Uk
📍 58 Hare Street, SE18 6LZ
📧 toniahair@gmail.com
📞 07830 899 944
🌐 https://www.toniahairlondon.co.uk/